Coordinators working for the healthcare organizations will be able to schedule individual appointments for patients, caregivers and staff, or repeat rides for those who need it. Confirmation with the passenger is instead done over text message, and Uber is also introducing the option for the ride to be confirmed with a phone call (including one to a landline).
Health care providers, not patients, will be billed for the ride.
One hundred health care organizations in the USA, including hospitals, clinics, rehab centers, senior care facilities, home care centers, and physical therapy centers have already used Uber Health's test program.
Last April, reporting by outlets such as Stat indicated that people are opting to use Uber and other ride sharing services in place of an ambulance, which in extreme cases, can cost thousands of dollars. The company partnered with Hitch Health to offer rides to health appointments focusing on uninsured, low-income and vulnerable patients that have difficulty getting to the doctor.
To its increasingly diverse array of services, Uber is adding Uber Health - a non-emergency ride service that lets healthcare providers schedule rides for patients.
A sticker with the Uber logo is displayed in the window of a auto on June 12, 2014, in San Francisco.
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